General & booking enquiries
To book or find out more about a holiday with Riviera Travel, please speak to our friendly team of experts.
Group booking enquiries
To book a holiday for eight or more, please speak to a member of our team about specialist bookings.
The Groups team is available Monday to Friday, 9am - 5pm
Customer service
To discuss an existing holiday or make any changes to your booking, please contact our friendly customer service team.
Travel agents
If you are a travel agent and wish to talk to our dedicated agency sales team, please email us.
Our address
Riviera Travel
328 Wetmore Road
Burton-on-Trent
Staffordshire
DE14 1SP
United Kingdom
Press and PR enquiries
If you are a journalist or blogger and have a press enquiry, please contact our PR team.
Popular FAQs
You can make a booking on our website – simply select the tour you wish to book and click 'Book Now'. On some holidays we need to request flight seats – these are also bookable on-line but we will not take any payment from your card or confirm your booking until we have secured your flights. We will send you confirmation once this has been done. Alternatively, simply telephone our Reservations Team on 01283 688 515 - View our opening hours.
All payments must be made in Pound/Sterling.
Payments can be made by either bank transfer, cheque or debit/credit card.
Due to arrangements with our bank and card handling companies bank transfers from non-British accounts must be made in Sterling and a charge of £10 per transaction must be added, please note this may also incur charges from your bank.
You will receive details of your luggage allowance with your final travel documents, which are sent approximately 10 days prior to your date of departure. Alternatively, please call our reservation team on 01283 688 515 for further details. For Eurostar, only 2 pieces of luggage are permitted per person, though please be aware that porterage may not be available on the station platform.
It is a condition of booking that you carry suitable travel insurance.
We want to ensure you make the correct choice before you book your holiday with us. If you have any concerns regarding the suitability of the holiday due to reduced mobility we would encourage you to call us to discuss these concerns. General information on mobility in connection with our tours can be found on our Passengers with Reduced Mobility FAQs page.