We've been delighting customers for 40 years and have been consistently recognised for exceptional customer service and first-class products in numerous surveys.
Over the years, we have been recognised in many surveys and awards, including the British Travel Awards, The Daily Telegraph, The Sunday Times, The Guardian and The Observer, Which? Magazine, Silver Travel Awards, Cruise Critic Editor’s Picks Awards, Travel Weekly and more.
These are staggering achievements in Britain’s most prestigious awards, voted for by the travelling public, indicating consistently superb service and quality throughout the entire experience of booking and travelling with Riviera Travel.
Thank you to everyone who has voted for us over the years. We couldn’t have done it without the continued support of our valued customers.
Which? Recommended Provider for River Cruises and Escorted Tours
We are proud to be a Which? Recommended provider for 13 years running.
Wave Awards 2024
We are once again thrilled to announce that we have won three awards at the 2024 Wave Awards, including Best Solo Operator, Best River Cruise Line, and Best Escorted & Specialist Tour Operator.
Wave Awards 2023
We're thrilled to have won four awards at the 2023 Wave Awards, including Best River Cruise Line, Best Escorted Tour Operator, Best Solo Operator, and the prestigious Grand Prix Award.
British Travel Awards 2024
We are proud to announce that in November 2024 we won two silver and two bronze awards in the British Travel Awards. Thank you to everyone who voted for us!
British Travel Awards 2023
We are proud to announce that in November 2023 we won two golds, three silver and three bronze awards in the British Travel Awards. Thank you to everyone who voted for us!
Silver Travel Awards 2024
We are the proud 2024 winners of three Silver Travel Awards including, Best River Cruise Line, Best City or Cultural Break Provider, and Silver Standout for Marketing. Thank you to everyone who voted for us!
Globe Awards 2024
We are incredibly proud to share that we have won Best River Cruises at the Travel Weekly Globe Awards 2024! A huge thank you to all the fantastic trade partners who voted for us. We really appreciate everyone's support.
Food and Travel Awards 2024
It’s been a remarkable year in the worlds of food, drink and travel and the 2024 Food and Travel Reader Awards reflects the talent and ever-increasing variety out there. Creating memories that last a lifetime with intimate itineraries, authentic experiences and award-winning service. Thank you to all the readers that voted for us, your support means so much to us!
Feefo
Feefo is an independent provider of verified customer rating and reviews. This year, we are thrilled to announce that Riviera has clinched the prestigious Feefo Platinum Trusted Service award 2024! This is a testament to our unwaivering commitment to delivering exceptional experiences to you, our fantastic customers. Feefo allows for an entirely objective way of hearing feedback and reviews from our clients, and our high percentage of returning customers is proof that we always listen to what you tell us, and we are constantly striving to achieve more.
The Travel Awards
We're the proud winners of the prestigious award for Best Escourted Tour Operator in The Times, Sunday Times and The Sun Travel Awards for 2022.
2019 Cruise Critic UK Editors’ Picks Awards
Riviera Travel won the 2019 Cruise Critic UK Editors’ Picks Award for Best for Solo Travellers. Cruise Critic is the leading cruise reviews site and here's what they had to say about our Solo Traveller river cruises:
Riviera stands out with the widest choice of sailings and cabins for solo passengers without punishing single supplements. On every cruise, staterooms are set aside for single occupancy at no additional cost, whether passengers are travelling alone or simply want a room to themselves. Riviera is also offering an increasing number of dedicated solo river cruises with no supplements across the entire ship, including suites.